“Today I was asked if I am any good with phones by an elderly man as he was trying to open a picture message that his granddaughter had sent.

After putting Sienna in her pram, I took a look at his phone which was a really old Nokia. As he didn’t have a smart phone I told him that he wouldn’t be able to view it. He was gutted and went on to tell me that it was a photo of his granddaughter and her new baby who he hadn’t seen yet as they live in Buxton.

So, I forwarded the message to my phone and eventually managed to open the picture. He was so emotional seeing his great granddaughter for the first time and you could see his love for them both through his teary eyes.

The man insisted on giving me £20 to treat my daughter to a toy as a thank you for helping him which I insisted I didn’t want, but he was having none of it. So, I asked him to wait there and I went to boots and printed the photo for him and ended up buying a frame for it too.

When I returned with the framed photo, he was so happy, literally overwhelmed.

This just made my day to make someone so happy.”